Managing emotional volatility in the workplace Strategies for handling big emotions: Anger, Rage, Frustration, Jealousy/Envy, Grief, Sadness, Fear Cultivating calm, controlling anger, recognizing and diffusing temper triggers A brief introduction to Emotional Intelligence “War Stories” (Case study examples) Defining conflict and the myth of the Win-Win situation The difference between compromise, cooperation, and collaboration A […]
Fundamentals of Management and Leadership Becoming a Fool Proof Leader – What does it mean to be Fool Proof? Distinctions between management and leadership skills and why you need both to be successful Introduction to the 5 Core Skills everyone needs to manage people and projects successfully The 5 Levels of Leadership – Skills and […]
Interested in learning more about the Gould Construction Institute? Do you have questions about what classes we offer? Stop by the VIRTUAL OPEN HOUSE on May 12TH! We will have 2 convenient sessions. The first session from 12pm to 1pm and the second from 4pm to 5pm. Some of the things we will talk about: […]
Interested in learning more about the Gould Construction Institute? Do you have questions about what classes we offer? Stop by the VIRTUAL OPEN HOUSE on May 12TH! We will have 2 convenient sessions. The first session from 12pm to 1pm and the second from 4pm to 5pm. Some of the things we will talk about: […]